feedback-testing

feedback-testing

    Customer Service Survey

    Please take a moment to fill out this survey

    Overall satisfaction of service*

    How satisfied were you with the services you received from Ingenious e-Brain Solutions?

    Outstanding

    Exceeds Expectations

    Meets Expectations

    Below Expectations

    How did you find the quality of the search results?

    Outstanding

    Exceeds Expectations

    Meets Expectations

    Below Expectations

    How useful was the final report in making business or R&D decisions?

    Outstanding

    Exceeds Expectations

    Meets Expectations

    Below Expectations

    How would you rate your interaction with our employees?

    Outstanding

    Exceeds Expectations

    Meets Expectations

    Below Expectations

    Is there any need of improvement in our services?

    Yes

    No

    Would you like us to include your feedback in our marketing material?

    Yes

    No

    How satisfied are you with the end-to-end communications?

    Outstanding

    Exceeds Expectations

    Meets Expectations

    Below Expectations

    How likely are you to repeat your business with us?

    Yes

    No

    Additional comments (If any)

    Area of Improvement